The Patient Record Scorecard

Froedtert Hospital (Froedtert and Medical College of Wisconsin)

9200 West Wisconsin Avenue Milwaukee, WI

A provider earns three stars if they:

  • Met all four of the HIPAA compliant components
  • Met components with only one escalation to a supervisor or chief privacy officer to educate and bring to their attention that staff were not meeting HIPAA requirements.

HIPAA Compliant Components

  1. Accepts requests by email or fax
  2. Sends records in format request and to requested designee
  3. Sends records in 30 days or less
  4. No unreasonable fees

ESCALATION TO SUPERVISOR

1

Escalations required for each request

2

Average number of escalations* * Based on scored institutions.

2

1

1 escalation
12 escalations
This provider performed better than 21 of the 51 providers contacted.

DAYS TO SEND

4

Number of days it took provider to send records after contacting

8

Average number of days taken to send* * Based on scored institutions.

8

4

1 Day
35 Days
This provider performed better than 33 of the 51 providers contacted.