The Patient Record Scorecard

Baptist Hospital of Miami (Baptist Health South Florida)

8900 North Kendall Drive Miami, FL

A provider earns three stars if they:

  • Met all four of the HIPAA compliant components
  • Met components with only one escalation to a supervisor or chief privacy officer to educate and bring to their attention that staff were not meeting HIPAA requirements.

HIPAA Compliant Components

  1. Accepts requests by email or fax
  2. Sends records in format request and to requested designee
  3. Sends records in 30 days or less
  4. No unreasonable fees

ESCALATION TO SUPERVISOR

1

Escalations required for each request

2

Average number of escalations* * Based on scored institutions.

2

1

1 escalation
12 escalations
This provider performed better than 21 of the 51 providers contacted.

DAYS TO SEND

12

Number of days it took provider to send records after contacting

8

Average number of days taken to send* * Based on scored institutions.

8

12

1 Day
35 Days
This provider performed worse than 34 of the 51 providers contacted.