Blog

The Patient Record Scorecard: What is it and Why we did it.

Today we launched an initiative aimed at eliminating the friction that too many patients face when trying to get their health records. It's called the Patient Record Scorecard - and in it we have scored, from 1–5 stars, how healthcare providers responded to actual patient requests for their health records. But before...

Pending Federal Privacy Legislation: A Status Update

In our initial blog post of February 20th, “For Your Radar – Huge Implications for Healthcare in Pending Privacy Legislation,” we broadly discussed six key issues for healthcare stakeholders in the potential federal privacy and data protection legislation. We committed to future posts comparing and contrasting specific legislative proposals. What’s happened...

Joining the Health Care Blog

I’ve been asked to join the Health Care Blog to co-author a new series called “The Health Data Goldilocks Dilemma: Sharing? Privacy? Both?” The more places I can share the the important topics pertaining to health data privacy and Right of Access, the better. See The Health Care Blog’s post...

The Value of Health Data — Clinical Trials

The Value of Health Data — Clinical TrialsUdeMNouvelles — Université de MontréalLast year, when we first began helping cancer patients collect their medical records, I had a conversation with the wife of a cancer patient to gage her interest in having her husband’s cancer records.He was just getting ready to begin chemotherapy for liver cancer, and she...

How Many Phone Calls to Get to the Center of the HIM Department?

Under the HIPAA Privacy Rule, covered entities — including hospitals, doctors, and health plans — must have processes in place to assure that individuals can exercise their rights, including the HIPAA Right of Access. We first blogged about this obligation back on February 12th .When we first started sending patient requests for their records, we...